Frequently Asked Questions
Everything you need to know about your TYMO Beauty experience.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy for hair tools?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the product in its original packaging within 30 days of delivery for a full refund.
Do TYMO products come with a warranty?
Yes, all TYMO hair tools come with a 1-year limited warranty that covers any manufacturing defects or hardware malfunctions from the date of purchase.
Are your hair straighteners safe for all hair types?
Absolutely. Our tools feature adjustable temperature settings ranging from 250°F to 450°F, allowing you to customize the heat level based on your specific hair texture and thickness.
Can I use TYMO tools internationally?
Most of our styling tools are designed with dual voltage (110V-240V), making them perfect for worldwide travel. Please check the specific product description for dual-voltage compatibility.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna or Afterpay.